Thank you for purchasing digital products from graphicdukan.com Please read our Refund and Returns Policy carefully before making a purchase.
1. Digital Products – No Physical Returns
All products sold on Grapicdukan.com are digital products including but not limited to images, graphics, templates, files.
Since these products are delivered electronically and are instantly accessible, we do not accept returns.
2. Refund Policy
Due to the nature of digital goods, all sales are final, and no refunds will be issued once the product has been downloaded or access has been granted, except in the cases listed below.
3. Exceptions (Eligible for Refund)
A refund may be considered only if:
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The file is corrupted or not downloadable, and we are unable to provide a working replacement.
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You were charged multiple times for the same product due to a technical error.
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You purchased the product but did not receive access due to a system failure.
Refund requests must be submitted within [7 / 14] days of purchase.
4. Non-Refundable Cases
Refunds will not be provided if:
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You no longer need the product.
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You accidentally purchased the wrong product.
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You have already downloaded or used the digital content.
5. License & Usage
All digital products are licensed for use as described on the product page.
Unauthorized sharing, reselling, or redistribution of our digital products is strictly prohibited.
6. How to Request Support
If you experience any technical issues, please contact us before requesting a refund:
Email: [auracreation@gmail.com]
Response Time: Within 24–48 business hours
7. Policy Changes
We reserve the right to update or modify this Refund and Returns Policy at any time. Changes will be posted on this page with an updated revision date.